112 lines
3.4 KiB
PHP
112 lines
3.4 KiB
PHP
<?php
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namespace App\Http\Controllers;
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use Illuminate\Http\Request;
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use App\Models\Ticket;
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use App\Models\Comment;
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use App\Models\Response;
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use App\Models\Company;
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use Carbon\Carbon;
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use Illuminate\Support\Facades\Session;
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class TicketController extends Controller
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{
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public function allTickets()
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{
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$tickets = get_current_company_tickets();
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return view('all-tickets', ['tickets' => $tickets]);
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}
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public function storeResponse(Request $request)
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{
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$this->validate($request, [
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'message' => 'required' ,
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'ticket_id' => 'required' ,
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]);
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$ticket_id = $request->ticket_id;
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// Load the HTML content into DOMDocument
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$dom = new \DOMDocument();
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libxml_use_internal_errors(true); // Prevents HTML errors from being thrown as exceptions
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$dom->loadHTML('<?xml encoding="utf-8" ?>' . $request->message);
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libxml_clear_errors();
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// Get all <p> tags
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$paragraphs = $dom->getElementsByTagName('p');
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// Add classes to each <p> tag
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foreach ($paragraphs as $paragraph) {
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$existingClasses = $paragraph->getAttribute('class');
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$paragraph->setAttribute('class', trim($existingClasses . ' user-message bg-light-green-color color-light'));
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}
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// Save the modified HTML
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$messageWithClasses = $dom->saveHTML($dom->documentElement);
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// create response
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$response = createResponse($ticket_id,$messageWithClasses,1);
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$ticket = Ticket::find($ticket_id);
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$companyId = Session::get('selected_company');
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$company = get_company('id',$companyId);
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//Send mail to mailgun
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$domain = $company->domain;
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$from = $company->email;
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$to = $ticket->from_email;
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$subject = $ticket->subject;
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$html = $request->message;
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sendEmailViaMailgun($domain, $from, $to, $subject, $html);
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// Return the updated response and time
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return response()->json([
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'message' => strip_tags($response->message), // Stripping HTML tags
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'created_at' => $response->created_at->format('h:i A') // Formatting time
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]);
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}
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public function updateStatus(Request $request, $ticketId)
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{
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$request->validate([
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'status' => 'required|in:open,waiting,done',
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]);
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$ticket = Ticket::find($ticketId);
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$ticket->status = $request->status;
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$ticket->save();
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// Return a response if necessary
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return response()->json(['message' => 'Ticket status updated successfully']);
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}
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public function storeComment(Request $request)
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{
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$request->validate([
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'ticket_id' => 'required|exists:tickets,id',
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'comment' => 'required|string',
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]);
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// Assuming authenticated user
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$user_id = auth()->id();
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$comment = new Comment();
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$comment->author = $user_id;
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$comment->ticket_id = $request->ticket_id;
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$comment->comment = $request->comment;
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$comment->save();
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return $comment;
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}
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public function deleteComment($commentId)
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{
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$comment = Comment::findOrFail($commentId);
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$comment->delete();
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return response()->json(['message' => 'Comment Deleted Successfully']);
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}
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}
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